UK’s largest consumer body rates Air New Zealand best long haul

Posted by Travel News in Travel News
Tuesday, 17 December 2013
an image © eliduke via Flickr

Air New Zealand shares the top honours with Singapore Airlines.  Both carriers topped the poll of more than 12,000 UK passengers who were asked to rate their overall satisfaction and the likelihood of recommending the airline to a friend.
Air New Zealand scored five stars in eight of the nine criteria all the airlines were judged against including leg room, in-flight entertainment, food and drink, punctuality and value for money.
Nearly one million people subscribe to the Which? magazine and online service.  Air New Zealand Chief Marketing and Customer Officer Mike Tod says that to be judged the world’s best long haul airline up against so many major carriers that service the UK region is a huge coup and a great reflection of the uniquely Kiwi service and innovative in-flight products that set Air New Zealand apart from its competitors.
Air New Zealand also recently scooped a couple of key awards in the United States.  Premier Traveller Magazine’s Best of 2013 reader survey has named Air New Zealand ‘Airline with Best Premium Economy Class Service in the World’ and ‘Best Airline to Australia, New Zealand and the South Pacific’.
These awards join a growing list of accolades for the airline in 2013, including:

  • World Travel Awards (2013): Australasia’s Leading Airline | Australasia’s Leading Airline Lounge
  • Condé Nast Traveller: Air New Zealand named one of the top five international airlines in the world
  • China Travel & Leisure Awards: Top 10 International Airlines

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